英国顶尖私人俱乐部成聘:中文VIP专员(年薪£27K+超丰厚Bonus) 管理

坐标:伦敦

公司:Leading British gaming clubs 

职位:VIP Service Executive

待遇:27K+Uncapped Bonus+Benefit

申请方式:请发CV到 joychen@ideaboxes.co.uk 

We are on the hunt for a VIP Service Executive from Hospitality/ Leisure/ Hotel/Luxury Retail for a leading British gaming clubs. 

Job Summary

Responsible for ensuring that casino guests enjoy a favorable gaming and leisure experience, authorizing compartmentalize in accordance with guidelines and acting on behalf of premium, casino guests to secure reservations, tickets, transportation and other items casino guests may require. Successful candidates will then undertake a 6 month induction training programme 

Daily Duties

• Establish and Maintain rapport with all levels of VIPs (especially Mandarin-speaking customers), Management, Guests and Team Members

• Bespoke VIP activities and events

• Communicate effectively with Guests, Team Members and Management in both written and verbal form

• Telemarketing, filling slot special events, providing casino floor coverage, ensuring casino guests are serviced properly and enjoy their experience, and securing reservations for tickets, transportation and other items guest may require

• Will be proficient in casino credit evaluation and administration

• Will have strong slot database or strong slot following







Role Requirements

• At least one year Hospitality/ Leisure/ Hotel/ Luxury Retail experience 

• Must be able to work flexible hours when necessary

• Keen to continuously learn and develop

• Excellent mathematical skills (mental arithmetic) and high levels of enthusiasm and motivation

• Outstanding interpersonal and communication skills

• Be an excellent team player and have the ability to use Microsoft Word, Excel and Outlook

• Work requires effective communication in English & Mandarin, both verbal and written form in a professional manner

• Visa for at least 2 years, Permanent visa would be ideal

• Well organized and detail oriented







We regret that due to current volumes, we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK.

 

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.